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UPDATE: City of Saint John service disruption resolved

The technical outage affecting various customer service functions with the City of Saint John was resolved at approximately 3:45 p.m. Monday.

All services are fully operational, according to an update from the city.

A release from the city just before 9:30 a.m. Monday said the disruption had resulted in the following:

  • The city cannot process payments over the phone
  • Billing inquiries and account lookups are temporarily unavailable
  • Some in-person payments may be accepted, but service is limited
  • Bryan Tait is an award-winning journalist based in New Brunswick. He’s a 2008 graduate of St. Thomas University’s journalism program, and a 2021 graduate of the University of New Brunswick’s law program. Contact Bryan at taitb@radioabl.ca.

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Saint John, CA
5:39 pm, Apr 16, 2026
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