Emails are reportedly beginning to trickle in, and there are signs that Microsoft is making headway in repairs after widespread outages across North America.
Concerns began coming in to Microsoft over 14 hours ago, and millions across North America and beyond were impacted.
Those reportedly affected by this outage include banks, airports, universities, rail services, and government offices, which halted or slowed services and left some scrambling trying to figure out another plan of action.
According to an update on Microsoft’s service health status website, they are seeing positive results for server stability and are continuing to monitor progress.
“We’re seeing encouraging recovery progress in Europe, with service availability and email delivery performance improving across a growing portion of affected Microsoft 365 infrastructure. Japan remains comparatively more stable, while North America is also improving; however, some users may still experience intermittent issues as recovery actions continue.” Microsoft’s health status updates stated in its latest update.
“We’re focused on addressing the remaining areas of disruption and improving service consistency across affected regions. Reducing email queues and backlogs remains a priority, and the extended 48-hour email timeout window remains in place to help protect delayed messages as delivery catches up.”
They are still maintaining that there has been no evidence of malicious activity associated with this incident.
We’re seeing encouraging recovery progress, with service availability and email delivery performance improving across a growing portion of affected Microsoft 365 infrastructure. Some users may still experience intermittent issues as recovery actions continue. We’re focused on recovery for the remaining affected environments while prioritizing email queue and backlog reduction. The extended 48-hour email timeout window remains in place to help protect delayed messages as delivery catches up. A more comprehensive update can be found at MO1550821 in the Microsoft 365 admin center, as well as https://t.co/bVoAAh3D2G if the admin center is not available to you.
— Microsoft 365 Status (@MSFT365Status) November 13, 2026
More to come…
