The UPS call centre in Greater Moncton has laid off 168 of its workers.
In an email from UPS Canada Media Relations, they say this is part of a company-wide transformation.
“We are changing how we conduct some transactional Global Business Services work. These decisions are not made lightly and does not reflect the quality of work being done by employees. As part of our company-wide transformation, our employees will focus on strategic work that can make a greater impact on our business, while providing them with enhanced career opportunities. These changes will improve our responsiveness to customers and enable growth with more strategic job opportunities,” said the email.
It adds these decisions are not taken lightly and do not reflect the quality of work being done by those who were let go.
The company says they are supporting employees who are affected.
“We are encouraging our employees to apply for open positions that they qualify for at UPS, and we are assisting employees who part with the company to find new employment,” they said.
